Privacy Policy

Effective Date: May 5, 2025

Cody Rims Express (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit codyrimsexpress.com, place an order, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Account details, if you create an account

Order Information

When you place an order, we may collect:

• Products purchased

• Order history

• Delivery details

• Customer notes

• Communication history related to your order

Payment Information

Payments are processed securely by third-party payment providers. We do not store your full credit card or debit card details on our website.

Depending on the payment method used, your payment information may be processed by providers such as Stripe, PayPal, Apple Pay, Zelle, or other approved payment processors.

Device and Usage Information

We may collect technical information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Referring URLs

• Time spent on the website

• Website interaction data

This helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Ship tires, wheels, rims, and related products

• Communicate with you about your order

• Provide customer support

• Send order updates and tracking information

• Improve our website, products, and services

• Prevent fraud and unauthorized activity

• Respond to customer inquiries

• Send promotional emails, if you choose to receive them

• Comply with legal, tax, and business obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

• Shipping carriers

• Suppliers and fulfillment partners

• Payment processors

• Website hosting providers

• Analytics providers

• Marketing service providers

• Customer support tools

• Law enforcement or regulators when required by law

These parties are only allowed to use your information as needed to provide services to Cody Rims Express.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

• Remember your preferences

• Keep items in your cart

• Improve website speed and performance

• Analyze website traffic

• Support advertising and remarketing efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Email Marketing

If you subscribe to our newsletter or agree to receive promotional messages, we may send you emails about products, offers, updates, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

When your information is no longer needed, we will delete, anonymize, or securely store it according to applicable requirements.

7. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our website may use SSL encryption and secure payment processing systems to help protect customer data.

However, no method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing emails

• Request details about how your data is used

• Restrict certain types of processing

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites, services, or payment providers.

Cody Rims Express is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we learn that we have collected information from a child without proper consent, we will delete it as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Cody Rims Express
Email: support@codyrimsexpress.com
Website: https://codyrimsexpress.com